Shipping policy

Shipping Policy

Order Processing

  • Orders are processed within 48 to 72 hours.

  • Once your order has been shipped, you will receive a shipping confirmation email with your tracking information.

Shipping Options

Standard Shipping (Free)

  • Carrier: Chronopost

  • Delivery Time: 5–8 business days

  • Cost: Free

Express Shipping

  • Carrier: DHL

  • Delivery Time: 3–5 business days

  • Cost: €15

Important Information

  • Shipping begins after you receive your shipping confirmation email.

  • Some orders may require additional verification to ensure security.

  • Orders over €50 require a signature upon delivery.

  • You can track your order at any time through your Zorellee account or by using the tracking link included in your shipping confirmation email.

At Zorellee, we are committed to providing a fast, secure, and reliable shipping experience.